Overview - Products & Services
VICOR offers comprehensive image-enabled receivables
processing and management solutions that benefit both
processors and their customers alike.
The company’s flagship product, RIDS, is an
end-to-end image-based lockbox and remittance system
that delivers wholesale, retail, and scannable payment
processing functionality on one platform. The system
includes automated data entry functions, electronic
and paper payment integration, consolidated transaction
reporting, rich multi-media output, remote capture options,
image quality and usability analysis and remote keying.
With numerous selectable modules and a flexible, scalable
design, RIDS is designed to serve both current and future
business needs.
VICOR's Distributed Capture solution allows capture
of checks and associated documents near the source of
origination so regional customer requirements are met,
float sensitivities are minimized, and processing time
is quicker. With minimal or no hardware required, the
solution permits image capture of checks and remittance
documents in corporate customer offices or remote locations
for distribution to a central operational site for further
processing. Designed with Check 21 in mind, Distributed
Capture allows corporate customers to rapidly implement
the solution and begin capturing payments in their environment
without mailing transactions to a lockbox address.
The VICOR Healthcare Receivables Solution is a remittance
processing system, targeted to banks for their healthcare
provider clients, that efficiently handles paper and
electronic payments. It enables providers to speed the
receivables posting process and improve cash flow by
reducing clerical involve- ment through automation,
minimizing administration costs associated with healthcare
payment processing while maximizing provider claim payment
revenue and decreasing days receivable.
VICOR has a robust support team that handles both
project implementation and ongoing field support. A
variety of support options are available and complete
24/7 coverage is provided using centralized customer
software support. Current uptime for our clients is
99.9%, due in large part to VICOR's support services.
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